Frequently Asked Questions
You blend your own scent and pour your own candle, and take it home at the end. Sessions run
three hours and work best with 15 to 20 people. People mostly book them for birthdays, team days,
and bridal parties. You can request a date on the Book a Workshop page.
Yes. Weddings, corporate gifts, and events are a big part of what we do. We can change the scent,
the label, the vessel, and the box. Email info@lightart-studio.com with what you have in mind and
we'll take it from there.
100% natural soy wax, cotton wicks, and fragrance oils we've tested ourselves. No paraffin.
We pour everything by hand in our Dubai studio in batches of a few dozen at a time.
Strong enough for a bedroom or a bathroom without being heavy. A single candle won't carry a
whole villa, so for open-plan living rooms we'd suggest a reed diffuser alongside it, or two candles at
either end of the room. Scent also builds the longer it burns, so give it half an hour before you judge it.
Our 380g candles give you around 30 hours. Two things make a real difference: let the wax melt all
the way to the edge on the first burn, and trim the wick to about 5mm before you light it again.
In Dubai, order before 18:00 and we'll get it to you the same day, within four hours. Order before
14:00 anywhere else in the UAE and it arrives the next day before 23:00. Delivery is free once your
order passes AED 300, and below that the cost is calculated at checkout.
Not yet. We deliver within the UAE only for now.
Message us on WhatsApp or email info@lightart-studio.com with a photo of the item and the box it
came in. We'll send a replacement or refund you. No need to send the broken one back.
Reeds are the low-maintenance option. No plug, no timer, just a steady scent. Good for hallways and
bathrooms. Electric diffusers give you more control and cover a bigger room. Home spray is for when
guests are ten minutes away.
You've got 15 days from the day it arrives. It needs to be unused and in its original packaging, and
we'll need your order number. Custom pieces and sale items can't be returned. Email us before you
send anything back, since we can't accept parcels that arrive unannounced. Once we've checked it,
refunds go back to your original card within 10 business days.